Overview
These Terms & Conditions ("Terms") govern your use of TaxHelperToday's website and services. By accessing this website or engaging our services, you agree to be bound by these Terms. Please read them carefully before using our services.
TaxHelperToday is an independent tax and compliance advisory platform providing CA-led tax filing and compliance services. These Terms, along with our Privacy Policy and any service-specific engagement letters, constitute the complete agreement between you and TaxHelperToday.
1. Acceptance of Terms
By accessing or using TaxHelperToday's website, services, or platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.
1.1 Agreement to Terms
If you do not agree with any part of these Terms, you must not use our services. Your use of our services constitutes acceptance of these Terms in their entirety.
1.2 Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
1.3 Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
2. Description of Services
TaxHelperToday provides tax and compliance advisory services including, but not limited to:
📋 Tax Filing Services
- Income Tax Return (ITR) preparation and filing
- Tax planning and optimization
- Advance tax calculations
- Tax refund assistance
🏢 Compliance Services
- GST registration and return filing
- TDS/TCS compliance and returns
- Tax notice response and representation
- Compliance calendar management
💼 Advisory Services
- Year-round tax planning
- Investment planning for tax savings
- Tax consultation and guidance
- Regime selection advice
📞 Support Services
- Documentation assistance
- E-verification support
- Refund tracking
- Query resolution
All services are provided by qualified Chartered Accountants (CAs) registered with the Institute of Chartered Accountants of India (ICAI). The specific services provided to you will be detailed in your service engagement letter or agreement.
3. User Responsibilities and Obligations
As a user of TaxHelperToday's services, you have certain responsibilities:
3.1 Accurate Information
You are responsible for providing accurate, complete, and truthful information and documents. You must:
- Disclose all sources of income and financial transactions
- Provide authentic and valid documents
- Update us promptly about any changes in your financial situation
- Ensure all information provided is current and correct
3.2 Document Submission
You must provide all required documents in a timely manner. Delays in document submission may affect service delivery timelines and deadlines.
3.3 Review and Approval
You are responsible for reviewing all prepared returns, documents, and filings before they are submitted to tax authorities. Your approval indicates that you have reviewed and agree with the content.
3.4 Compliance with Laws
You must comply with all applicable tax laws, regulations, and filing deadlines. While we assist you, ultimate responsibility for compliance rests with you.
3.5 Account Security
If you have an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Payment Terms
Our services are provided on a fee basis as per the pricing plans or service agreements:
4.1 Service Fees
- Fees are as per the pricing plan selected or as agreed in your service agreement
- All fees are in Indian Rupees (INR) unless otherwise specified
- Fees are subject to change, but changes will not affect ongoing engagements
- Additional services may incur additional charges as communicated
4.2 Payment Methods
We accept payment through credit/debit cards, UPI, net banking, and digital wallets. Payment is typically required before we begin preparing your return or providing services.
4.3 Payment Obligations
You agree to pay all fees associated with the services you receive. Failure to pay may result in suspension or termination of services.
4.4 Taxes
All fees are exclusive of applicable taxes (GST, etc.). You are responsible for any taxes applicable to the services provided.
5. Refund and Cancellation Policy
5.1 Service Cancellation
You may cancel your service request before we begin preparing your return. Cancellation requests must be made in writing via email or through our contact channels.
5.2 Refund Eligibility
- Full refund if cancellation is made before we begin work on your return
- Partial refund may be available if cancellation is made after work has begun but before filing
- No refund after your return has been filed with the tax department
- Refunds, if applicable, will be processed within 7-14 business days
5.3 Non-Refundable Services
Once a return is filed, services are considered complete and no refunds will be provided. This includes cases where you may be dissatisfied with the outcome, as we provide services based on information you provide.
6. Limitation of Liability and Disclaimers
6.1 Service Limitations
While we follow robust review processes and employ qualified CAs, our services are based on the information and documents you provide. We cannot guarantee:
- Elimination of all tax liability
- Prevention of all tax notices
- Specific refund amounts or timelines
- Outcomes of tax department assessments or audits
6.2 Limitation of Liability
To the maximum extent permitted by law, TaxHelperToday's liability is limited to the professional fees paid for the specific service in question. We shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Penalties or interest imposed by tax authorities due to incorrect information provided by you
- Delays caused by factors beyond our control
6.3 Accuracy Disclaimer
While we strive for accuracy, tax laws are complex and subject to interpretation. Our services are provided based on our understanding of applicable laws at the time of service delivery. We cannot guarantee that tax authorities will accept all positions taken in your return.
6.4 No Tax Advice Guarantee
Our services are advisory in nature. We provide assistance based on information you provide, but you remain responsible for the accuracy of your return and compliance with tax laws.
7. Intellectual Property Rights
7.1 Our Intellectual Property
All content on this website, including text, graphics, logos, software, and other materials, is the property of TaxHelperToday or its licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for personal or business tax compliance purposes only.
7.3 Restrictions
You may not:
- Copy, modify, or distribute our content without permission
- Use our content for commercial purposes other than your own tax compliance
- Reverse engineer or attempt to extract our proprietary information
- Remove copyright or proprietary notices from our content
7.4 Your Content
You retain ownership of all documents and information you provide to us. By using our services, you grant us a license to use your information solely for providing the services you have requested.
8. Confidentiality and Privacy
We are committed to maintaining the confidentiality of your information:
8.1 Confidentiality Obligations
As a CA-led practice, we follow strict confidentiality protocols as per ICAI guidelines. Your financial and personal information is kept confidential and is only shared with authorized team members on a need-to-know basis.
8.2 Privacy Policy
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms.
8.3 Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Service Modifications and Termination
9.1 Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.
9.2 Termination by You
You may discontinue using our services at any time. However, you remain responsible for any fees incurred for services already provided.
9.3 Termination by Us
We may terminate or suspend your access to our services if:
- You breach these Terms
- You fail to pay required fees
- You provide false or misleading information
- We are required to do so by law or regulatory authority
10. Dispute Resolution
10.1 Good Faith Resolution
In case of any dispute, we encourage you to contact us first. We are committed to resolving disputes amicably through good faith discussions.
10.2 Governing Law
These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.
10.3 ICAI Guidelines
As a CA-led practice, we follow ICAI professional standards and ethical guidelines. Complaints regarding professional conduct can be raised with ICAI as per their procedures.
11. Third-Party Services and Links
Our website may contain links to third-party websites or services, including:
- Government tax portals (Income Tax Department, GST Portal)
- Payment gateways
- Other service providers
We are not responsible for the content, privacy practices, or terms of service of third-party websites. Your use of third-party services is subject to their respective terms and conditions.
12. Force Majeure
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet failures, or other force majeure events.
13. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
14. Entire Agreement
These Terms, together with our Privacy Policy and any service-specific engagement letters or agreements, constitute the entire agreement between you and TaxHelperToday regarding the use of our services and supersede all prior agreements and understandings.
15. Contact Us
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:
TaxHelperToday
Email: mrhoque64@gmail.com
Phone: +91-89103-97497
Address: 1, Royd Ln, Esplanade, Taltala, Kolkata, West Bengal - 700016, India
We are committed to addressing your concerns promptly and transparently.
Last Updated: January 2024
For information about how we handle your data, please review our Privacy Policy. For security information, visit our Trust & Safety page.